- What methods of payment do you accept?
Orders can be paid COD or pre-paid with a credit card. We gladly accept Visa, Mastercard, and Discover. - How may I place an order?
You may contact us over the phone at 1.800.236.1570 or email us at sales@openrangegate.com - What shipping company do you use to ship orders?
Items are shipped via UPS FREE!. Orders can also be shipped as per your instructions with a call to 1.800.236.1570. - Can I pick up my order?
Yes! Customers are invited to pick-up their orders with a minimum advance notice of 4 hours. Will-Call hours for equipment are from 9:00 am to noon and from 1:00 to 4:00 pm Mon - Fri. Our address is: 5 Berger Ave, Barron WI, 54812. - Can I make a return?
Should you need to make a return, please contact us for authorization prior to shipping. Returned merchandise must have an Open Range Gate issued Return Merchandise Authorization (RMA) number clearly marked on the exterior of the shipping carton, or it will not be accepted. Returned parts are subject to return limitations. - What is the deadline for returns?
Merchandise must be returned within 30 days of the invoice date. - What should I do if my package arrives damaged?
If your package should arrive damaged, save all packaging and cartons for the carrier to inspect. Damages or shortages from an open carton must be reported at once to the carrier and Open Range Gate must be notified within 24 hours of receipt of damaged or shorted shipments. - Will I be charged sales tax?
Sales tax will be charged for Wisconsin residents as required.
